ORDER REQUIREMENTS
Placing Orders
This website offers the ability to place an order online as well as request a quote.
Order Online
You will need to submit your full Company name, address, telephone number for contact purposes.
Orders will be sent to the respective agent for approvals.
NO credit card information will be required to place an order.
Placing an order does not constitute a final sale. Orders maybe be cancelled after consultation with a Forward Industries Agent.
After an order is placed, confirmation will still need to be sent in writing before any production can begin. Full instructions must accompany the written order.
All changes to an order must be stated in writing and signed. A deposit of 50% of the value of each order is required to effect confirmation of the order. Blanace of payment is required before full delivery of goods.
All prices are subject to 12.5% VAT. All orders delivered outside Trinidad & Tobago are exempted from VAT.
Orders below minimum order quantity are generally not considered order to be printed, however such orders will incur a set up fee of TT $250.00 (US $45.57)
Request A Quote
You are free to request a quote for any item on our website.
You will need to submit your full Company name, address, telephone number for contact purposes.
Artwork
Customers are required to provide a soft copy of their artwork , vectorized and aved in Adobe Illustrator. No jpegs inside of illustrator files or photcopies.
Letterheads or business cards are not considered to be artwork. Such files would need to be redrawn. If artwork is not in illustrator vector format ,we will supply the necessaary artwork. Charges for artwork from out inhouse expertise in-line type only is TT$90.00 ( US $16.40), 6 line typewit logo is TT$168.00 (US $30.65). Artwork can be sent via email or via a flash drive.
Imprints / Decorations
Imprints are generally screen printed in white, sliver black or gold ink unless otherwise instructed by client. Product prices include one 4" x 4" one colour imprint. A charge of TT$2.30 (US $0.41) will be incurred for each additional colour or imprinton vinyl or leather items and TT$4.50 ( US $ 0.57 on fabric.
Imprint charge of individual nameswould be TT$14.00 ( US $2.55) each. Other imprint options are also available.
Production Time
We make every effort to produce and deliver your order within the shortest time possible. We do however stipulate a turnaround time of 1-2 weeks in low season and 3-5 weeks in the high season. This alos depends on order size.
Custom made orders may require a longer time and wil ldepend on availability of material, artwork and tooling.
Over Runs and Under Runs
All orders are subject to overruns or underruns of 5-7 %. We reserve the right to ship 5-7% over or under the quantity ordered and bill accordingly.
Foreign Shipments
Unless otherwise advised by client, goods will be shipped on first avialable carrier, FOB Trinidad and Tobago. Documentation and handling charges will be included on invoice. Legal responsibilty passes onto client delivery of goods to the carrier. However in the event of lost or damage goods, the company will provide all the necessary information for the customer to prepareclaims.